Buddee FAQs

What air conditioners is Buddee Smart Plug compatible with?

The Buddee SmartPlug works with any window-type air conditioner available in the Philippines, no matter what brand.

Will my Buddee Smart Plug be damaged if the electricity current of my socket spikes?

The Buddee Smart Plug has a built-in surge protection that prevents it from being damaged.

Can a technician assist the customer in setting up his Buddee Smart Plug at home?

A Buddee Customer Representative can guide you in setting up and configuring the Smart Plug and the Mobile App over the phone.

You may reach us through the following:

  • Email - Send your concerns to Email (support@buddee.ph)
  • Web Chat - Chat with us on our website
  • Buddee App - Talk to us using the Buddee Chat Service in the Buddee App

A Buddee Customer Representative can guide you in setting up and configuring the SmartPlug and the Mobile App remotely.

What are the features of the Buddee Smart Plug?

  • Remote On/Off via Wifi, Bluetooth, or 3G/4G/LTE
  • Set multiple schedules by time of day or day of week
  • Monitor your AC energy consumption in real time or historically (hourly, daily, weekly, monthly)
  • Set consumption alerts and get notified when your AC energy consumption reaches a specific limit

To learn more about our features, click here.